Privacy policy

Privacy Policy

Last Updated: August 17, 2026

At Kitchenlon, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit or make a purchase from our website.

1. Information We Collect

When you visit our website, place an order, or contact us, we may collect certain information, including:

  • Full name
  • Billing and shipping address
  • Email address
  • Phone number
  • Payment and transaction information
  • Order details and purchase history
  • IP address and device information
  • Website browsing and interaction information

We only collect information that is reasonably necessary to provide our services, process orders, communicate with customers, and improve our website.

2. How We Use Your Information

We may use your information to:

  • Process and fulfill your orders
  • Arrange shipping and delivery
  • Send order confirmations and updates
  • Respond to customer service requests
  • Process payments securely
  • Prevent fraud and unauthorized transactions
  • Improve our products, services, and website
  • Send promotional emails when you have agreed to receive them
  • Comply with applicable legal requirements

3. Payment Information

Payments made through our website may be processed by third-party payment providers. We do not intentionally store your complete credit or debit card information on our servers.

Payment providers may collect and process your payment information according to their own privacy policies and security practices.

4. Cookies

Kitchenlon may use cookies and similar technologies to improve your browsing experience.

Cookies may help us:

  • Remember your preferences
  • Keep items in your shopping cart
  • Understand how visitors use our website
  • Improve website performance
  • Provide relevant marketing and advertising

You can adjust your browser settings to refuse or delete cookies. However, disabling cookies may affect certain website features.

5. Sharing Your Information

We do not sell or rent your personal information.

We may share necessary information with trusted third-party service providers when required to operate our business, including:

  • Payment processors
  • Shipping and delivery companies
  • Website hosting and technology providers
  • Analytics and marketing service providers
  • Customer support services

These providers may only use information as necessary to provide their services or as required by law.

6. Data Security

We take reasonable administrative, technical, and organizational measures to protect your personal information from unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of transmitting or storing information online can be guaranteed to be completely secure.

7. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, security, or content of those third-party websites.

We recommend reviewing the privacy policies of any third-party website you visit.

8. Children's Privacy

Kitchenlon does not knowingly collect personal information from children under the age required by applicable law.

If you believe that a child has provided us with personal information without appropriate consent, please contact us so that we can take reasonable steps to remove the information.

9. Your Privacy Rights

Depending on your location and applicable law, you may have certain rights regarding your personal information, including the right to:

  • Request access to your personal information
  • Request correction of inaccurate information
  • Request deletion of certain personal information
  • Withdraw consent where applicable
  • Request information about how your data is used

To exercise any applicable privacy rights, please contact us using the information below.

10. Marketing Communications

If you subscribe to our marketing communications, we may send you information about products, promotions, offers, and updates.

You can unsubscribe from marketing emails at any time by clicking the unsubscribe link included in our emails or by contacting us.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, website, services, or legal requirements.

Any updates will be posted on this page with a revised Last Updated date. August 17, 2026

12. Contact Us

If you have questions about this Privacy Policy or how we handle your personal information, please contact us:

Business E-mail: support@kitchenlon.com

Phone Number: +1 (217) 991-8195

Address:9713 Saint Albans St Hebron IL 60034

Business Hours: Monday–Friday: 9:00 AM–5:00 PM Central Time (CT)